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Our Newsletter


VSA Policy

ORDERING INFORMATION

To order, call toll-free 800-888-2140, Monday through Friday, 8 a.m. to 5 p.m. CST, or mail/fax orders to:

VSA, Inc.
6929 Seward Avenue
Lincoln, NE 68507
Fax: 402-467-3780

If a phone order is followed by a purchase order, the purchase order must be marked "confirming" to avoid the possibility of a duplicate shipment.

TERMS OF SALE

Terms are Net 10 Days (upon credit approval). Outstanding past-due balances are subject to a finance charge of 1% per month. New orders will not be shipped while there is a past-due balance.

CREDIT

For new accounts that have not established credit with VSA, sufficient time should be allowed to obtain proper credit information. We require a bank reference plus two trade references. A credit application can be mailed or faxed to you and returned to us upon completion. Initial orders may generally be shipped via COD or by advance payment.

SHIPPING/HANDLING

Shipping is to be paid to customer (FOB/VSA). There will be a $10 handling charge on all equipment and a $5 handling charge on all other orders, plus the actual shipping costs from the carrier. Orders will be shipped as soon as possible via the most direct and economical carrier. If a specific carrier is preferred, it must be clearly stated. We reserve the right to ship complete.

SHIPPING ADDRESS:
6929 Seward Avenue
Lincoln, NE 68507

DROP SHIP POLICY

Product may be drop shipped direct from the manufacturer, excluding Alaska and Hawaii in case-load quantities. Please check with a CSR for complete manufacturer's minimums.

FREIGHT SHORTAGES OR DAMAGES

All shipments must be inspected carefully before signing the freight bill. The customer must note all damage, shortage, or loss directly on the freight bill. Concealed damage is the responsibility of the customer and must be reported to the carrier at time of equipment delivery. Failure to do so places responsibility for loss with the customer. The customer must take necessary steps to obtain carrier damage inspection reports. VSA's Customer Service department must be notified at 800-888-2140, so that we can help the customer obtain a clain settlement.

RETURN POLICY

Product may not be returned without a return authorization number, which must be obtained within 30 days of receipt of product. No credit will be issued on any unauthorized return. Please call Customer Service at 800-888-2140 for a RA#. Returned tape must be shipped to VSA prepaid. All returns are subject to a restocking fee based on manufacturing restrictions. ALL SALES ARE FINAL ON VIDEO EQUIPMENT.

RETURNED CHECK POLICY

All returned checks are subject to a $25 service charge.

CREDIT CARDS

Visa, MasterCard, Discover, and American Express are generally accepted.

800.888.2140
SALES@VSA1.COM
FAX 402.467.3780

All terms, conditions, specifications, and prices are subject to change without notice.